Sales & Refund Policy

Our Sales and Refund Policy


Consumer Sales Policy:

Please review these policies carefully as they are the terms of sale that govern your purchases at They set out your rights and obligations with respect to your purchases, including important limitations and exclusions. Your placement of an order at constitutes your agreement that these policies apply to the order, so be certain you understand them before you place your order. Unless otherwise noted, your purchase of products will be delivered digitally i.e. made available for your immediate download. All Videos will be delivered to you in a format for viewing on your computer, all audios will be delivered in mp3 digital format for your listening, and all eBooks/newsletters/action guides will be delivered in pdf format which may require you to use Adobe Reader which is available as a free download.


Refund Policy:

Y & S Institute, LLC./Phases Doula Training Program ( believes in the quality of its products and information. If for any reason, you are dissatisfied with your digital product or membership, you must contact us at [email protected] within 30 days of purchase and you will receive a full refund. There are NO refunds on trainings, consultation services or where otherwise specified. Memberships are Risk Free for the first 30 Days. After 30 days of owning any product or membership, there is NO refund. Please note there may be limitations on your right to obtain a refund for physical products.